Frequently Asked Questions

Everything you need to know about working with us

We are an integrated manufacturer and trading company.

Our facility covers 6,000 square meters and is equipped with 3 fully automated production lines, with a monthly output capacity of RMB 2 million, ensuring on-time delivery for bulk orders.

Yes. Please contact our sales manager for details.

Yes. We offer comprehensive customization services, including logo printing, packaging design, and product structure modifications. Please provide your design drafts in AI or PDF format.

The MOQ for standard products is 1,000–2,000 sets. For first-time clients, we support small trial orders to help you test your local market.

Stock samples are shipped within 2 days; custom samples typically take 7 days. Sample fees are fully refundable once the bulk order quantity reaches the agreed threshold.

Our products comply with international standards. For detailed certification information, please contact our sales manager.

We implement a strict four-stage quality control process: 1. Raw material incoming inspection; 2. In-process random inspection; 3. Full inspection before packaging; 4. Final random inspection before shipment.

We strongly recommend Alibaba Trade Assurance. We also accept T/T, L/C, and Western Union. Standard terms are 30% deposit in advance and 70% balance against the copy of the Bill of Lading.

After deposit confirmation and sample approval, standard orders typically require 45 days, depending on order quantity and production scheduling.

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